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Privacy policy

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Privacy Policy

Effective Date: May 28, 2026

Pickles & Pies (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Pickles & Pies mobile application, website, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Business Name: Pickles and Pies
Application Name: Pickles & Pies

Head Office:
200 Beach 116th St
Rockaway Park, NY 11694
United States

Phone: +1 718-634-6041
WhatsApp: +1 917-960-1427
Email: samny202@gmail.com

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Billing information

  • Order history

Payment Information

Payments are processed securely by third-party payment providers. We do not store complete payment card details on our servers.

Device & Technical Information

  • IP address

  • Device type

  • Browser information

  • Operating system

  • App version

  • Usage activity

Location Information

With your permission, we may collect location information to:

  • Provide delivery services

  • Improve delivery accuracy

  • Enhance customer experience

3. How We Use Your Information

We use collected information to:

  • Process and deliver orders

  • Manage customer accounts

  • Provide customer support

  • Send order updates and notifications

  • Improve our website and mobile application

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Send promotional offers where permitted

4. Sharing of Information

We may share information with trusted third parties including:

  • Payment processors

  • Delivery personnel

  • SMS and email service providers

  • Analytics providers

  • Technology and hosting providers

We do not sell customer personal information to third parties.

5. Cookies & Tracking Technologies

Our Services may use cookies and similar technologies to:

  • Improve user experience

  • Remember user preferences

  • Analyze website traffic

  • Enhance platform performance

Users may disable cookies through browser settings, although some features may not function properly.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect customer information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

However, no method of electronic transmission or storage is completely secure.

7. Retention of Information

We retain customer information only for as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

8. Your Rights & Choices

Depending on applicable laws, users may have the right to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion of personal data

  • Opt out of marketing communications

  • Restrict certain processing activities

Requests may be submitted through our contact information below.

9. Marketing Communications

We may send:

  • Promotional messages

  • Discounts and offers

  • Service updates

  • Marketing emails or SMS notifications

Users may unsubscribe from marketing communications at any time.

10. Children’s Privacy

Our Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 years old.

If we become aware of such collection, we will take steps to delete the information promptly.

11. Third-Party Services

Our website and application may contain links or integrations with third-party services.

We are not responsible for the privacy practices or content of third-party platforms or providers.

Users should review the privacy policies of those services separately.

12. International Users

Our Services are operated in the United States.

By using our Services from outside the United States, you understand that your information may be transferred to and processed in the United States.

13. Legal Compliance

We may disclose information when required to:

  • Comply with applicable laws

  • Respond to legal requests

  • Protect our rights and property

  • Prevent fraud or security issues

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted within the website or application with a revised effective date.

Continued use of the Services after updates constitutes acceptance of the revised policy.

15. Contact Information

Pickles & Pies
200 Beach 116th St
Rockaway Park, NY 11694
United States

Phone: +1 718-634-6041
WhatsApp: +1 917-960-1427
Email: samny202@gmail.com

16. Consent

By using the Pickles & Pies website, mobile application, or related services, you consent to this Privacy Policy and our collection and use of information as described herein.

Last Updated: May 28, 2026